Typically you can access your site by pointing your (S)FTP client at your domain (eg: example.com). To access the file store, you will need your username and password which we have provided you. If you don’t have the username and password handy, you can give us a call (973-783-5583) and we will provide it for you.

If you don’t have a FTP client, we can recommend one for you. If you are using Windows, we recommend WinSCP. For Mac’s, we like Fugu. If you are on Linux, gFTP will work.